If you are
considering purchasing something from an
organization or individual, it's important to
know a little about them. Will they do what they
say they'll do? Can you trust them? Have they
been around a while? Do they deliver a quality
product? Will they provide prompt service? And
on we could go. Let me address some of these
questions so you'll know who it is you're
considering doing business with.
What do you do?
A: Sampson Educational Resources produces and
distributes video-based, professional development
resources for the public and private education
marketplace. Our offices, studio and fulfillment
center had been located near The Galleria/Dallas
North Tollway in Dallas, Texas, since our parent
company, Sampson Resources, was organized in May
of 1989, but have been recently relocated to
Q: Who are your customers?
A: Over the past 12 years, thousands and thousands of
schools and other organizations have purchased our
resources. This includes private and public schools
– elementary, intermediate, high school – colleges
and universities; seminaries; daycare centers;
government and community agencies; home school
groups; churches; and private individuals.
Q: How are your resources used?
A: In a variety of ways: continuing education units –
in-service training – new teacher orientation –
small group workshops – parent/teacher consultation
– PTA/PTOs – guidance counseling – extra credit
curriculum – counseling centers – private streaming
– and more.
Q: Online streaming – What are the
A: Huge! Instead of having to bring faculties and
participants together for a sit-down workshop at a
set time and place, online streaming takes the
workshop to them – individually – so they can work
through the material at their own time, pace and
convenience. Streaming has been around a long time,
really. In fact, the education community pioneered
it. We do recommend that participants who stream the
sessions try to come together as a group for the
discussion/interaction component of the studies, if
at all possible.
Q: What is your guarantee?
A: We offer two guarantees, actually.
The “NO RISK” SAMPSON GUARANTEE: If you purchase
a resource and for any reason do not feel it
meets your needs, you may return it within 30
days for an instant refund or credit to your
account. Note: Separate resource book orders and
overage book orders are non-refundable.
“FREE REPLACEMENT” GUARANTEE: If you lose or
damage any component of the leader kit, we will
replace it immediately at no charge, including
s/h, for the life of the resource. Simply email
us at email@example.com or call us at
800-371-5248 and tell us what you need.
Q: What is your shipping process?
A: We try to ship
orders the day they are received, and they usually
arrive within five to six days. Expedited shipping
is available. Shipping and handling charges apply.
Q: Other questions?
A: Feel free to contact us by
email or phone at any time. We’re here for you.